Refund policy

Return & Refund Policy

Thank you for shopping with Seasonwize.
We aim to provide premium-quality products. If you are not fully satisfied with your purchase, please review our return & refund guidelines below:

Returns Eligibility

You can request a return if:

• You received a damaged, defective, or wrong product
• The item is unused, unopened, and in original packaging
• The request is made within 3 days of receiving the order

Non-Returnable Items

For hygiene & safety reasons, the following cannot be returned:

• Warm Therapy Products
• Any opened or used item

Refunds

• Refunds are issued only if the product received is defective or incorrect.
• Refund is processed after product inspection.
• Refund will be made via bank transfer/Easypaisa/JazzCash within 5–7 working days.

Exchange

If the product is eligible, we offer an exchange instead of a refund.

Return Shipping

• Return shipping fee is paid by the customer unless the product delivered was wrong or defective.

Contact for Returns

WhatsApp: 0329-8389378
Email: seasonwize127@gmail.com